top of page

Appeal evidence about the recorded time

The evidence you need will depend on what happened. Send any of the following that support your appeal:

  • dashcam footage

  • location history or journey records

  • receipts or records from another location

  • evidence showing that the vehicle left and returned

  • work, delivery or appointment records

  • photographs or footage showing the vehicle elsewhere

Make sure the evidence shows

  • the date and time

  • the vehicle registration

  • the vehicle’s location

  • whether there was more than one visit

  • the times the vehicle entered and left

  • the difference between the recorded time and the time you believe is correct

What to tell us in your own words

  • the journey in the order it happened

  • each time the vehicle entered and left

  • where the vehicle was between visits

  • any drop-off, collection or other activity that may explain the record

  • if you do not have supporting evidence, tell us why

  • anything else you want us to consider

Do you have another reason for appealing?

Check the evidence guidance for every reason you want us to consider.

Ready to submit?

Include every reason and all the relevant supporting evidence when you submit your appeal. The more relevant evidence you provide, the easier it is for us to understand your appeal.

Evidence sent later may not be considered.

Read our Privacy Policy to find out how we use and protect your personal information.

bottom of page