028 9023 0767

NI Reg No:19831 Registered Office: 36 Great Patrick St, Belfast BT1 2LT, UK

©2019 by Car Park Services Ltd.

FAQS

  • I am a landowner and I would like enforcement or clamping of my parking spaces, what should I do?

  • Please get in touch with one of our team on 028 9023 0767 or info@carparkservices.com

  • Why did I receive this PCN on my windscreen?

  • The contravention will be detailed on your Parking Charge Notice (PCN) stating the  reason why you have been issued with a PCN.   If you believe you have reason to dispute this PCN you can appeal by using one of the provided methods detailed on your PCN.


  • How much is a season ticket?

  • Please email our team at info@carparkservices.com or give us a call Monday to Friday 9am to 5pm on 028 9023 0767

  • How do I pay for my PCN?

  • Payment can be made via one of the following methods:  Online at carparkservices.ec6pay;  Telephone our 24/7 automated line 02895907942; or Post your cheque or postal order made payable to Car Park Services Ltd, 36 Great Patrick Street, Belfast BT1 2LT. 


  • I tried to go online and pay but I’ve lost my ticket and don’t know the ticket number

  • Please email with your vehicle registration and they can provide you with your PCN number.


  • Is this even legal?

  • CPS is a member of the British Parking Association (BPA). There are Terms and Conditions for car parking displayed in each of our parks.  When you park on private land, eg using a private car park, you enter into a contract with the landowner/car park operator.  The car park owner/operator can take steps to enforce any of these rules if broken. 


  • How can I appeal a Parking Charge Notice?

  • Appeals against Parking Charge Notices (PCN) can be made online at https://carparkservices.zatappeal.com/ or via post to Appeals Department, Car Park Services Ltd, 36 Great Patrick Street, Belfast BT1 2LT.​


  • My Parkmobile App/Phone number isn’t working

  • Please contact Park Mobile directly  if there are any issues with this service. You can contact Parkmobile Helpdesk on 08450344891  or use their Site for any FAQs http://www.parkmobile.co.uk/helpdesk


  • The machine isn’t working/won’t take my money, do I still have to pay?

  • Yes, car parking must be paid under all circumstances and should there be an issue with one of the machines in the car park, please use another machine or use the mobile app or automated line to make payment.